How we approach a senior move
A senior move usually isn’t just smaller — it’s slower, and it often has more decisions attached to it: what goes to the new place, what goes to family, and what goes to storage. We build the schedule around that instead of a standard same-day move timeline.
Downsizing at your own pace
Moving from a family home into a smaller apartment, condo, or care residence means sorting through years of belongings. We work room by room, at whatever pace works for the household, and keep family members in the loop on timing so anyone who wants to be involved in decisions can be.
Packing with care
Our crew packs with the same materials and techniques used on every move — moving blankets, pads, and packing paper and bubble wrap for anything breakable — but takes the time a downsizing move needs. Sentimental or fragile items get flagged and handled individually rather than boxed in with everything else.
Coordinating with the new building
Retirement residences and care homes have their own move-in rules — specific elevator reservation windows, hours of operation, and move-in forms before the crew is allowed on-site. We confirm those with the building’s front desk or property manager so they’re sorted before move day.
Crew and truck
Crew and truck are sized to the destination rather than the family home — a smaller apartment or care-residence suite is a different job from a full house. If the family home is also being emptied for sale at the same time, we plan that as its own job rather than trying to do both with one undersized booking.
Storage for what isn’t going yet
Not everything needs a decision on move day. If some belongings are staying with family or waiting on a decision, we can bridge with short-term storage in secure, climate-controlled facilities rather than forcing a keep-or-go call on the spot.
Where we work
We’re based in Richmond and work with families across Richmond, Vancouver, Burnaby, New Westminster, and Delta — including the retirement residences and care homes in each of those cities — plus neighbouring areas like Ladner, Tsawwassen, Marpole, and Oakridge. If the move crosses two of these cities, such as leaving a Vancouver family home for a Richmond care residence, tell us both addresses up front so we can plan the elevator booking at the destination around the drive time from the origin, rather than treating them as two separate bookings.
Insurance and coverage
Senior moves carry the same coverage as any other move. We provide insurance coverage options to ensure that your possessions are protected throughout the moving journey, and basic carrier valuation of $0.60 per pound per article is included. Higher coverage is available as a paid add-on for higher-value or sentimental pieces, with its own deductible and per-item limit.
Estimates and billing
A senior move is estimated the same way as any residential move: after an in-home estimate, your representative will draft a customized written estimate for your review within 24 hours. It is an estimate, and the invoice is built from moving time, a travel-time trip fee, a fuel surcharge, packing materials used, and any storage, as set out in our terms and conditions. How a move is priced is explained when you get a free quote.