FAQs

There are a couple different ways to book a move with Reliable Moving. To begin, you can contact us at info@reliablemoving.ca to request a moving quote or call our office at 604.626.6891. If you’re interested in scheduling an in-home estimate, call or email to make an appointment. If you decide to move with Reliable Moving, we will help you select moving services (if needed) and answer any questions you may have throughout the entire process.

At Reliable Moving, we have the ability to accommodate short notice moves, however; it’s best to schedule your move two to three weeks out if your schedule allows.

During an in-home estimate, a representative will visit your home and review the size and scope of all of your belongings that you will be moving. They’ll also discuss move details such as dates, packing services, etc. If you have any questions or concerns we will do our best to answer them all for you. After the visit, your representative will draft a customized written estimate for your review within 24 hours.

Once a move is booked and confirmed with Reliable Moving, we require 48 hours notice prior to the moving date should any changes occur. However, we do understand unexpected things do happen to us and we will do our best to can process any changes to your plan and discuss updates. Keep in mind, your estimate may change depending on the dates you selected. Also, there will be a cancellation charge applied to customers due to unreasonable excuses.

You can pack yourself, we can pack some of your belongings, or we can pack everything. Reliable Moving is here to personalize your move process and make this transition easier. If you’re interested in our packing services, you can discuss options over the phone or with an in home estimate. We offers different packing services to fit all types of moves and budgets.

Its always best to schedule your move with your building manager. Many places have move out requirements such as reservations for the freight elevator as well as hours of operation.