How packing service works
Packing can be full-service, partial, or materials-only — you choose the mix that fits your timeline and budget, and you can discuss options over the phone or with an in-home estimate.
Full-service packing
Our crew packs the entire home before move day, room by room, using our own materials. You don’t touch a box; you point us at anything that needs special handling — art, a wine collection, a home office — and we pack around it.
Partial and room-by-room packing
Most customers pack some of the home themselves and hand us the rooms that take the longest or matter the most — the kitchen, a home office, a nursery. We show up on move day, or the day before for larger jobs, and finish those rooms.
Materials only
If you’re packing everything yourself, we deliver boxes, packing paper, bubble wrap and tape ahead of move day, sized to what you’re packing — no guessing at box counts at the hardware store.
Crew and timing
A full-service pack is usually scheduled the day before a local move, with the crew working room by room. Larger homes or a same-day pack-and-move need a bigger crew — we size it during the in-home estimate so packing doesn’t eat into your loading time. Kitchens and garages generally take the longest to pack, so those are often the first rooms our crew starts on.
Fragile and specialty items
Dishes, glassware, and other breakables are wrapped in paper and boxed with cushioning between pieces. Art and antiques get custom crating rather than a standard box. Pianos are handled separately from general packing, and planned before the day rather than improvised on it. Tell us about anything in this category before move day so the right boxes and crating are on the truck when the crew arrives, not ordered after the fact.
Unpacking
On the other end, if you’ve added unpacking service, we unpack boxes, place items where you direct, and take the empty cardboard with us — you’re not left with a stack of flattened boxes on move-in day.
Where we work
We’re based in Richmond and provide packing service across Richmond, Vancouver, Burnaby, New Westminster, and Delta, plus neighbouring areas like Ladner, Tsawwassen, Marpole, and Oakridge. Packing is scheduled as part of the same booking as your move, so tell us both the packing scope and the move details up front — the crew that packs your kitchen on Tuesday is often the same one loading the truck on Wednesday, and keeping it as one continuous plan avoids the handoff gaps that slow a move down.
Insurance and coverage
Packed items are covered the same way as the rest of your move. We provide insurance coverage options to ensure that your possessions are protected throughout the moving journey, and basic carrier valuation of $0.60 per pound per article is included. If you’re packing high-value items — art, antiques, electronics — higher coverage is available as a paid add-on with its own deductible and per-item limit, and we’ll flag it during the in-home estimate if it looks like a good fit.
Estimates and billing
Packing service — whether full-service, partial, or materials-only — is estimated alongside your move, on the same customized written estimate. It is an estimate, and the invoice is built from moving time, a travel-time trip fee, a fuel surcharge, packing materials used, and any storage, as set out in our terms and conditions. How a move is priced is explained when you get a free quote.